No plan yet
Provider portal

Configure this deployment

Everything on this page is partner-controlled: white-label branding, which modules are licensed, and the institution systems the platform connects to. Credentials are never entered or stored here — only the name of the secret in your own secret store.

Partner setup·Integration center·Back to the member experience

Branding

Y

Uploaded files are stored with this deployment’s configuration. Point the upload handler at your own asset storage to serve logos from your infrastructure.

Y
MyRelay
Provided by Your Credit Union

Saved in this browser for demonstration. In a licensed deployment these values live in src/config/whitelabel.ts or your own per-tenant configuration service.

Licensed modules

Licensed
Licensed
Licensed

Institutions may license any combination of modules. Disabled modules disappear from navigation, dashboards and onboarding.

Live institution connections

Core banking
Accounts, balances, transactions and product eligibility.
Mode
Identity / SSO
Member session issued from home banking.
Mode
Document storage
Member documents held in partner-controlled object storage.
Mode
Document extraction
Reads dates and amounts from uploaded documents.
Mode
Notifications
Reminders, invitations and contribution receipts.
Mode

Connection tests here are demonstration only and make no live institution call. Credentialed handshakes, token exchange and every authorization decision run server-side inside your environment.

Infrastructure

Local demonstration
Hosting: local-demo · us-east
Database: postgres://relay_app@localhost:5432/relay_platform?schema=relay&sslmode=verify-full
Server-side authorization: enforced · Audit sink: console

Database, security and hosting settings are edited in src/config/deployment.ts and fed by your environment or secret store. The source is delivered editable and portable.

Support model

MyRelay is designed to sit behind your own support structure. Most day-to-day questions are handled by the credit union or integration partner; the MyRelay platform team is the final escalation point for product-level issues.

  1. Credit union support — member-facing questions, account access, password resets, and how-to help.
  2. Integrator / vendor support — adapter configuration, core banking connections, custom branding, deployment issues, and institution-specific feature requests.
  3. MyRelay platform support — platform bugs, adapter updates, security guidance, product questions, and escalations from the integrator.
Escalation contact: support@myrelay.example
Replace this placeholder with your platform support address before launch.